Administration

Help Desk

IT Help Desk

Students should go to the ResNet website for hours of operation. You can also call x5777 or email resnet@collegeofidaho.edu and make an appointment for computer services.

Faculty/Staff should email all computer helpdesk requests to: helpdesk@collegeofidaho.edu or submit a Work Order Request here.

If you have a Datatel issue, please use this link: datatelhelpdesk@collegeofidaho.edu

 

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Wireless Setup

Mac Wireless Setup

XP Wireless Setup

Vista Wireless Setup

Windows 7 Wireless Setup 

Campus Networking 

Connecting to the campus network

Network Setup Mac OS 9.x and OS 8.x

Network Setup Mac OSX

Mapping Drives - Win XP

Printers

Printer Installation

Updates & AntiVirus

Microsoft Windows Update

IT Hardware & Software support for personally-owned equipment

XP Home vs Pro

Windows XP Versions