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Health Services

Welcome to the Health & Wellness Center — Your Hub for Thriving on Campus.

At the College of Idaho, your well-being isn’t just supported—it’s prioritized. The Health & Wellness Center is designed to be your go-to destination for convenient, high-quality care that helps you feel your best and perform at your peak. From everyday health needs to mental wellness support, we’re here to make staying healthy simple, accessible, and empowering.

Our Vision

We aim to set the standard for student health services—delivering innovative, accessible, and transformative care that helps every student thrive.

Our Mission

We’re here to elevate your college experience. Our mission is to support your physical and mental health, promote lifelong healthy habits, and help you navigate challenges with confidence. Our expert team—which includes a nurse practitioner, physician assistant, medical assistant, and licensed mental health counselors—provides comprehensive, student-centered care tailored to your needs.

At the Health & Wellness Center, you’re not just receiving services—you’re gaining a committed partner in your success.

The Health and Wellness Center (HWC) is located in the Hendren Building next to Campus Safety and Residential Life Offices.

Mailing Address: 2112 Cleveland Blvd., Box 40, Caldwell, ID 83605
Phone number: (208) 459-5006
Fax number: (208) 459-5182
Email: hwc@collegeofidaho.edu

Normal business hours are from 9am to 5pm Monday through Friday throughout the academic school year. The HWC follows the academic calendar for the College for holiday closures. January term and summer hours are based on need, and posted prior to the start of these sessions.

  • Medical Staff are available for walk-ins Monday through Thursday from 11am to 4pm.
  • Counseling staff are available by appointment only Monday through Friday from 9am to 5pm.
  • After hours and weekend needs are provided through various means, including TimelyCare, Peer Health Advocates, Campus Safety or local emergency services.
  • Contact hwc@collegeofidaho.edu to schedule an appointment or inquire about services.
  • Or walk in, we are located in the rear of the Hendren building next to Campus Safety and Residential Life.

Diagnostic Services

  • Patient history and physical examination
  • Diagnostic testing orders (e.g., blood tests, imaging)
  • Interpretation of lab and imaging results
  • Screening and risk assessments (e.g., depression, substance use, STI)
  • Differential diagnosis and clinical decision-making

Preventive Services

  • Immunizations (e.g., flu, HPV, MMR)
  • Wellness exams (e.g., annual physicals, sports physicals)
  • Lifestyle counseling (e.g., smoking cessation, nutrition)
  • Health education and promotion

Treatment Services

  • Management of acute illnesses (e.g., infections, injuries)
  • Prescription and medication for acute illness
  • Wound care and dressing changes

Mental and Behavioral Health Services

  • Mental health screenings (e.g., PHQ-9, GAD-7)
  • Crisis intervention and stabilization
  • Coordination with mental health professionals
  • Supportive care

Women’s Health Services

  • Contraceptive counseling and prescribing
  • Emergency contraception
  • STI screening and treatment
  • Pregnancy testing and referral

Men’s Health Services

  • STI screening and treatment
  • Testicular exams
  • Prostate health counseling
  • Erectile dysfunction evaluation and management

Urgent Care Services

  • Basic life support (BLS)
  • First aid and triage
  • Evaluation and stabilization of urgent conditions (e.g., asthma exacerbation, allergic reaction)
  • Coordination with emergency medical services (EMS)

Administrative

  • Coordination of Care
  • Referral to specialists or community resources
  • Interdisciplinary team collaboration
  • Follow-up care coordination

We offer free Telehealth appointments through TimelyCare for medical and mental health support. Get on-demand support from counselors, doctors, nurse practitioners, and more, right at your fingertips. Access the following services through our free TimelyCare providers:

  • MedicalNow: Access medical providers on demand, 24/7, from anywhere in the country. Get support for common health issues, including cold, flu, and allergies.
  • TalkNow: Access a mental health provider on demand, 24/7, from anywhere in the country. Get emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
  • Scheduled Medical: Choose the day, time, and medial provider that works best for you.
  • Scheduled Counseling: Visit with a mental health provider regularly (12 visits per year) with "Scheduled Counseling." Choose the day, time, and mental health provider that works best for you.

New to TimelyCare? Follow these steps to create your FREE account:

  • Visit timelycare.com/yotes or download the TimelyCare app.
  • Click "Create an Account."
  • Create your profile using your school email and your college address.
  • Follow the prompts to start your first visit.
  • Contact hwc@collegeofidaho.edu if you need help with your account.

The Health & Wellness Center (HWC) helps students access medical and mental health care by offering guidance and resources to overcome transportation barriers. These resources ensure students can safely reach the care they need while supporting their overall well-being.

Available Transportation Options

  • Valley Regional Transit – VRT On-Demand
  • Students can book flexible, affordable rides through the VRT Booking App, online, or by phone. Campus Safety manages all transit partnerships, including discounted or free public transportation passes.

Community Support

Host Families for international students may assist with transportation when appropriate and available.

Emergency Transport

All medical or mental health emergencies must be transported by emergency services, including EMTs or Victory Transport.

College Transportation Guidelines

  • Students should not be transported across state lines.
  • Employees should not transport students in personal vehicles.
  • For non-emergency medical needs, students may use:
  • Their own transportation or rides from friends/family
  • A campus-owned vehicle driven by Campus Safety or an authorized employee
  • Uber Health, a HIPAA-compliant option arranged through the HWC or Campus Safety
  • Victory EMS & Medical Transportation for crisis-related or specialized transport

The Health and Wellness Center takes your privacy very seriously. We are dedicated to providing a safe, private, and supportive environment for all students built on a foundation of confidentiality. Your health and well-being are our highest priorities, and all staff and student employees follow strict confidentiality standards to protect your personal information.

Any records from counseling or medical visits are kept separate from academic files and are not shared with faculty, staff, parents, or others without your explicit written permission, except in rare situations required by law or to ensure safety.

If you need copies of your records or would like information shared with another provider, please contact us at hwc@collegeofidaho.edu. We’re here to help guide you through the release-of-information process.

Originality and Purpose, Amplified

No matter if you’re a vibrant creative, an athlete, an advocate or someone who clicks with just about everyone, you know your strengths. We invite you to fully embrace all that makes you uniquely you and transform it into wide-reaching impact and change.